Contact information
Amelia Belts is a trading name of Velnor Commerce LLC.
Phone
Write to contact@ameliabelts.com. Every enquiry reaches the same inbox: orders, tracking, sizing, returns and anything that went wrong.
Registered address
Velnor Commerce LLC
2335 E. Atlantic Blvd, Ste 200
Pompano Beach, FL 33062
United States
This is our business address, not a returns address. Email us first and we send you the address to ship the parcel back to.
When we reply
We answer within one business day. Messages sent on a weekend or a public holiday are answered on the next business day.
What to include
Your order number and, if something arrived damaged or incorrect, a photograph. It saves a round of emails and we can act on it the same day.
Returns and delivery
Returns are covered by our return policy, and dispatch and delivery times by our shipping policy. To start a return, email us first: parcels sent back without contacting us cannot be processed.